Refund policy

Returns & Refunds

We accept returns within 14 days of delivery. To be eligible for a return, the item must be unused, unworn, and in its original condition.

For change-of-mind returns, customers are responsible for arranging and paying for return shipping where permitted by applicable law. If an item is defective, damaged, or incorrect, customers will not be charged for any return shipping required to resolve the issue.

Original standard delivery charges will be refunded where required by applicable law, including when a customer exercises a statutory right of withdrawal for the entire order under Swedish or EU consumer law. If the customer chose express or upgraded delivery, any additional charge above our least expensive standard delivery option is not refundable unless required by applicable law.

As our products are made on demand, we encourage customers to carefully check product descriptions, size guides, colors, and measurements before placing an order.

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible with your order number and clear photos of the issue. We will review the case and arrange an appropriate replacement or refund where applicable.

Personalized Products

Products that are individually personalized or custom-made specifically to a customer's specifications, such as products featuring a customer's name, personal text, image, or other unique customization, may not be eligible for return due to change of mind, except where required by applicable law or where the product is defective or incorrect.

To request a return, please contact us before sending the product back. Returns sent without first contacting us may not be accepted.

Refunds for eligible returns will be processed after the returned item has been received and inspected, using the original payment method, subject to applicable consumer law.